Overview

This Privacy Policy describes how WFMA (the brand, operated by MB WFMA, company code 305541920, registered office Kalpokų k. 1A, Kazliškio sen., Rokiškio raj., hereinafter “WFMA”, “we”, or “us” as the data controller) collects, uses, and shares your personal information when you visit www.wfma.agency (the “Website”).

Collected Personal Information

When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Website, we also collect information about the individual services you view, websites or search terms that referred you to the Website, and how you interact with the Website (“Device Information”).

We collect Device Information using the following technologies:

• Cookies: small data files placed on your device. We use both essential cookies (necessary for the Website to function) and non-essential cookies (analytics and marketing). Non-essential cookies are only used with your consent.
• Log files track actions occurring on the Website, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: electronic files used to record information about browsing behaviour.

To communicate with you about our services and to provide them, we may collect your name, surname, email address, phone number, and any other information you voluntarily provide (“Customer Information”). We also store received emails and their content to respond to inquiries.

In this Privacy Policy, “Personal Information” includes both Device Information and Customer Information.

Uses of Personal Information

We use your Personal Information for the following purposes and legal bases:

• To communicate with you and respond to inquiries (performance of a contract or steps before entering into a contract).
• To provide services and fulfil our contractual obligations (performance of a contract).
• To send newsletters and marketing communications where you have provided consent.
• To screen for potential risk and fraud, improve and optimise the Website, and generate analytics about browsing and interaction (legitimate interests).
• To conduct marketing and advertising activities only where you have consented.

Sharing Personal Information

We share Personal Information with trusted third-party service providers (e.g., website hosting, analytics providers, email marketing platforms, customer relationship management tools) strictly for the purposes outlined in this Privacy Policy.

We may also share your Personal Information to comply with applicable laws, respond to lawful requests (such as subpoenas or warrants), or protect our rights.

If your Personal Information is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

EU Data Privacy Rights

If you are an EU resident, you have the following rights under the GDPR:

• Right to access the personal information we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing.
• Right to object to processing (including direct marketing).
• Right to data portability.

To exercise these rights, contact us using the details below.

Data Retention

We retain Personal Information only as long as necessary for the purposes set out in this Privacy Policy:

• Inquiries: up to 3 years after our last communication.
• Contractual records: for the duration of the business relationship and up to 10 years thereafter (for legal and accounting obligations).
• Marketing communications: until you withdraw your consent.

Personal Information will be securely deleted when no longer required.

Security

We implement appropriate technical and organisational measures to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access, in line with GDPR Article 32.

Children

Our services are not directed at children under 16, and we do not knowingly collect Personal Information from children.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you by posting a notice on the Website and/or by email.

Contact Information

WFMA
Email: info@wfma.agency